Per Diem Security/Badge Clerk II @ HUP

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life’s work?

The Hospital of the University (HUP) is hiring a PRN Clerk to join the Security Department.

The Clerk II will work with a team consisting of a Badge Center Coordinator and Security Systems Coordinator to provide daily support to the HUP Badge Center. The Clerk II requires a strong technical aptitude and strong customer service skills to support the HUP Campus, satellite locations, as well as the Corporate, Penn Medicine Medical Group, and Clinical Practice entities.

Duties

• Producing ID cards for employees, contractors, physicians, students, and volunteers
• Verify Identity with current / valid State or Government identification provided; Check for accuracy of information supplied on paperwork provided
• Grant & adjust access on access systems to various locations under the HUP Campus as well as satellite suburban and city location

s • Terminations in Photo ID and access systems

• Maintaining & sending ID cards & listing on Orientation Mondays

• Issuing set-up codes for PennKey / Knowledge Link • Coordinating with various colleges for volume of Student Rotations

• Coordinating with GME for incoming Residents; Coordinating with SOM for incoming Med Students
• Work with vendors for radio repairs, system issues, and camera issues
• Coordinating access service requests thru various vendors
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
• Other duties as assigned to support the unit, department, entity, and health system organization

Education/Experience

• HS Diploma
• 0-1 years of Security Field
• Demonstrated customer service skills:
• Ability to use Microsoft Word
• Ability to use Microsoft Excel
• Ability to troubleshoot, research and solve technically challenging problems
• Understanding of radio communication equipment, CCTV systems, electronic access control, monitors, and alarm equipment
• Knowledge of electronic ID system and be able to obtain and maintain proficiency
• Ability to organize and prioritize all work duties to effectively meet the demands of the business unit and the staff

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life’s Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.