Physical Security Office Administrator

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

The Physical Security Office Administrator oversees the execution and development of safety and security practices and operations in alignment with organizational processes and standards. This role is responsible for a variety of tactical operations, clerical and organizational tasks related to access control, incident reporting, and departmental administration.

How You Will Make an Impact:

• Develop strong partnerships with property management personnel.
• Manage the issuance, tracking, and deactivation of access badges and keys.
• Respond to employee and visitor access requests.
• Respond to onsite incidents, recommend corrective actions, and track accurate safety and security metrics.
• Identify and assess physical security risks, translating them into actionable tasks for the organization
• Facilitate and respond to inquiries related to physical security policies and procedures.
• Tactically lead event security operations
• Assist with documentation and filing incident reports and investigations
• Coordinate equipment procurement and maintain office inventory
• Provide daily physical and administrative security support while interfacing with both internal stakeholders and external visitors.
• Identify and assess physical security risks, and translate them into actionable tasks for the organization.
• Assist with administrative security tasks, including managing visitor check-in, maintaining equipment inventory records, and tracking security office specific spend.
• Investigate security incidents and breaches, and recommend corrective actions.
• Follow up on incidents and write Incident Reports.
• Reinforce company security standards with onsite personnel – such as badge and visitor compliance.
• Write standard security operating procedures applicable to the site and in alignment with global standards.
• Operate independently within a corporate environment under the directives of Anthropic Security Management to build a robust security posture
• Develop strong partnerships with property management and security teams.
• Operate within the directives of Anthropic Security Management to build a robust security posture.
• Provide regular updates to Physical Security Management relative to site operations.
• Support offsite events (as needed)

What You Will Need to Succeed:

• 3+ years of progressively responsible experience in physical security
• Strong knowledge of physical security best practices, systems, and technologies
• Excellent organizational and multitasking abilities in a dynamic environment
• Excellent written and verbal communication skills, with the ability to articulate complex security concepts to diverse audiences
• Ability to work independently and make sound decisions under pressure
• Flexibility to work outside of normal business hours as needed for special events or emergencies
• Guard Card issued in the state in which the individual is employed – preferred
• Strong writing skills ( e.g. guideline, procedural, and policy development).
• Exception in google suite (docs, sheets, slides, meet).

Compensation

Estimated Pay Range: The estimated pay range for this position is $72000.00 – $88000.00 USD/ annually and is an Exempt role. Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

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