Operations Supervisor Security Services

Supervisor – Security Business Operations

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Position Responsabilities:

• Responsible for managing all front of house operations of the security office, including lost or replacement badges, new badges, and access rights and restrictions.
• Oversees the accurate input of pertinent personal employee information into the access control system as outlined per departmental policy.
• Manages all parking privileges and accesses; assists in resolving issues.
• Manages the day-to-day operations of security systems and executive level reporting, including access control, cameras, patrol technology, GPS technology, and parking technology.
• Leads the front office security team.
• Administers, hiring, terminations, and disciplinary actions.
• Presents properly screened requests to Director for approval.
• Manages staff annual evaluations and competency reviews and take appropriate personnel actions as required by Human Resources. Interpret and implement Medical Center personnel and department policies and procedures.
• Compiles and generates access control reports per departmental guidelines or as requested by administrative and/or investigative personnel.
• Responsible for annual training requirements. Prepare and update, as appropriate, training materials for access data entry, and I.D. card preparation and generation.
• Assures accurate time and attendance (Kronos) encoding as outlined per department policy.
• Acts as liaison between departments and security concerning access.
• Manage valet services contract and parking booth attendants.
• Performs other duties as assigned by the Director of Security and AVP of Operations.

Qualifications

• Associates degree preferred
• 3 years prior experience in a similar capacity

Benefits:

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for selected positions and more!