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Job Description
About the role
Join the Global Leader in Security Services – Securitas
Securitas, a renowned global leader in security services, is dedicated to safeguarding a diverse array of clients worldwide, ranging from banks and retail chains to leisure venues and corporate offices. As one of the largest security service organizations globally, we take pride in our mission to create a sense of security for people everywhere.
Position: Screening Supervisor
Hours: Full-time, 42 hours per week
- Shift Patterns: 4 on, 4 off days and nights
Transport: Access to a vehicle or excellent transport links
Requirements: Must possess a valid SIA license
Embark on an exciting career with Securitas as an Experienced Screening Supervisor Be a vital part of our dynamic team, where your skills and leadership will play a pivotal role in ensuring the safety and security of our client in London. As a key player within our organisation, you will not only bring your wealth of experience in Screening Supervisor services but also contribute to the overall efficiency and effectiveness of our security operations.
If you are prepared to elevate your career, contribute to a dynamic team, and play a crucial role in ensuring the safety of our clients, we want to hear from you! Apply now and seize the opportunity to be part of a rewarding and challenging experience in the heart of London.
Job Description
The Shift Supervisor will be responsible for managing all screening personnel provide Supervision to screening services screening area’s on an
on demand basis and the day-to-day operational issues impacting on the contract throughout their shift, providing a central point of contact for service delivery development, performance, measurement and centralised reporting which fully demonstrates the Securitas values of Integrity, Vigilance and Helpfulness. This position is key to the operational success of the Team and is required to strengthen the relationship between the client and Securitas by offering one point of operational Supervision on a 24/7 basis.
Key duties
- All personnel under their supervision have undertaken the appropriate site training and are in possession of a valid SIA license or LDN to meet industry requirements.
- Accurate rostering and forward planning of all direct reporting officers ensuring sufficient cover for holidays, sickness and absences.
- All Screening Officers are spoken to at least once a month, proactively monitoring performance, maintaining positive employee relations and ensuring coaching, counselling and any investigations are implemented in line with company policy and procedures as necessary.
- Monitoring and managing the appearance and behaviours of all Security personnel, taking remedial action as appropriate and in line with company policy and procedures.
- Actively encourage staff recognition and staff nominations for awards.
- Assignment Instructions and site documentation kept up to date.
- All incidents are reported in compliance with customer and company policy and procedures.
- Assist the Security Management Team in developing and sharing of “best practice” and use of systems and tools to improve service effectiveness.
- Planning, development and implementing staff training, including both routine duties and emergency procedures.
- Monitor faults with security related equipment, ensuring they are reported correctly.
- Being fully conversant with operational functions including Access Control, CCTV, Detection and Alarm Systems, ensuring an effective monitoring and reporting function is maintained.
- Participate in any arranged company training to improve standards of performance.
- To be the first point of contact on their shift for security function related queries resolving more complex queries utilising experience and knowledge referring any complaints with regards to security practices, to the Security Management Team.
- Assist the Service Delivery Manager with any reasonable or practical request.
Company Benefits
Health & Wellbeing
- Company pension and advice and planning
- Life assurance scheme
- Discounted gym memberships
- Wellness advice and support, including financial, emotional and physical
- Dental and Physical Health Plans
Lifestyle Benefits
- Cycle to work scheme
- Car lease and new car purchasing schemes
- Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel
- Mortgage Advise
- Payroll ISA's
- Eligibility for Costco Membership
Learning & Development
- Support with further education
- 100's of eLearning courses
- Accredited courses by C&G, ILM, IOSH and SIA
- Leadership Development programs both local and global
Giving Back
- Payroll Giving
- Working with charities such as Calderwood House, KPMB and Wooden Spoon
- Supporting local community initiatives
- Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org
Essential Skills
- Current SIA licence
- Have a full 5 year checkable work history.
- 3-5 years of Supervisor experience.
- Data centre experience.
- Strong communication skills.
- Competent in MS Word, Excel and E-Mail (Outlook).
- Well developed interpersonal and influencing skills. Able to negotiate and deal with sensitive and confidential matters with tact and discretion.
- Adaptable and responsive in the face of changes in priorities, plans and schedules.
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