Security Supervisor – Casino & Hotel

Job description – Experienced Security Supervisor – Hotel & Casino

Are you ready for a new Adventure? Looking to expand your Supervisory skills and knowledge? Our Security Team is growing and we're seeking an Experienced Security Supervisor to join our night shift team today!

The successful candidate will provide Security Supervision and protection services to Calgary’s finest entertainment venue, responsible for our four-star hotel, 60,000+ square foot casino, banquet centre, entertainment showroom, restaurants, pubs, and parking areas for the safety of patrons, staff, and protection of assets and gaming activities.

Responsibilities:

– Reports to the Manager, Security & Surveillance

– Enforces age / access provisions within the casino

– Provides direction and supervision to their assigned teams

– Assists with Interviewing, Training and Reviews of new Casino Security Officers

– Conducts patrols to ensure the safety of patrols and protection of assets

– Performs customer assistance

– Responds to emergencies and medical calls

– Enforces the Trespass to Premises Act and Criminal Code

– Liaises with the Calgary Police Service, the Calgary Fire Department, EMS, and other emergency providers

– Perform other related and compatible duties as assigned

The Successful candidates will demonstrate the following qualifications:

• Candidates must be located in the Calgary Alberta Area and be a Canadian Citizen, Permanent Resident OR have an Open Work Permit to be considered.
• Minimum 4+ years of recent Security Supervisor, Bylaw or Law Enforcement Experience Required within Canada. Recent Casino experience preferred within Canada or an International Location.
• Post-Secondary education in criminology or suitable combination of education and experience an asset
• Clear Calgary Police / RCMP Security Clearance – No Criminal Convictions or pending charges within the court system.
• Defence Tactics Threat Pattern Recognition (formerly PPCT), Non-Violent Crisis Intervention Training, and/or handcuffing training highly preferred
• Candidates must be physically fit and able to perform all job duties as required on site. This includes but is not limited to being on your feet for your entire shift, walking, standing, running and climbing stairs when required.
• Candidates will be required to safely intervene to prevent or resolve physical altercations, including the removal/detaining of individuals when required
• Candidates must be able to lift/carry 50lbs.
• AGLC Certificates including AML, Deal Us in Casino Staff Training (Phase 1 & 2), ProTect & ProServe Required
• Must have a valid Standard First Aid/CPR-C & AED or higher level of medical training.
• Computer proficiency in MS Office & other windows-based programs is required.
• Strong communication skills required as candidates must be able to verbally communicate in English and complete written reports.
• Possess a high level of honesty and integrity, with adherence to high standards, methods, and procedures.
• Ability to work in a team environment
• Experience with AGLC Regulations, Scheduling and Human Resource Management a bonus.

As our property is 24/7/365 operation, candidates must be available and willing to work a night shift rotation, which will include weekends, special events and holidays. Due to our shift times, candidates must have their own vehicle as public transit is not available for this area.

We offer a benefit package and a health spending account, staff discounts on food and hotel stays, and vouchers for free meals.

Several our staff members have successfully moved on to law enforcement careers. Come join us, learn, and be a part of a great team!!

No phone calls please or In Person visits. Only successful candidates will be contacted for an interview

Job Type: Full-time

Pay: $21.00-$22.00 per hour

Expected hours: 48 – 60 per week

Additional pay:

• Tips

Benefits:

• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 10 hour shift
• 12 hour shift
• Night shift
• Overtime

Ability to commute/relocate:

• Calgary, AB T2Z 3W4: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have your own vehicle to get to the work site?
• Please explain clearly your Security Supervisor Experience, Scheduling & Human Resource Management Experience. This information will be used to pre-screen applicants, failure to fill out this section may result in your application being denied. Alternatively you may attach a cover letter for review.
• This is an extremely physical position, which includes being on your feet for your entire shift, climbing stairs, running, walking, breaking up disturbances, removing individuals & carrying up to 50lbs and more. Are you able to work in this type of challenging environment?

Experience:

• Scheduling/Human Resource Management: 1 year (required)
• Canadian Casino Security or High Risk Security: 3 years (required)
• Canadian Security Supervisor: 4 years (required)

Language:

• English (required)

Licence/Certification:

• AGLC Certifications (required)
• First Aid/CPR-C/AED Or Higher (required)

Work Location: In person

Application deadline: 2024-08-31
Expected start date: 2024-09-17